Payment: Payment is due before we create your order. We are located in Louisiana, if you reside in the state of Louisiana we will collect sales tax.
Shipping:**TURNAROUND TIME - Our current turnaround is approximately 2 weeks ** This DOES NOT include shipping time, please allow an additional 2-5 business days for shipping within the US. We Ship via USPS, first class or priority depending on package weight.
Please note, that this timeline begins when your order is placed, payment is received and all of the required information, fabric choices, sizes, etc. is received.
If you need items quicker please contact us BEFORE ordering, as we can accept a limited number of rush orders depending on our current schedule. Unless arrangements are made prior to ordering, your order will be shipped according to my current lead time. There will be an extra charge for rush orders. Thank you so much for your understanding!
You can also add insurance to your order (please contact us to add insurance to your order), please note that once your package leaves our hands at the post office we am no longer responsible if it gets damaged or lost in the mail.
Exchange Policy:Your satisfaction is important to us. We will typically converse back and forth with you a few times before we even start sewing to ensure all of details are worked out. There will be NO refunds given on personalized/custom items. If there is a defect in the item, please send photographic documentation within 48 hours of receiving the item. With proper photo documentation, we will remake a defective item.
Disclaimer: Our items are not toys, always supervise your child while wearing or using our products.
Some of our items may contain small parts and may pose a choking hazard. While we take all necessary precautions by sewing bows directly to shirts and bibs, please inspect them to ensure they are secure before putting it on your child. Bling (rhinestones) will not be placed on anything used for children under the age of 3 due to choking hazards.
Burp cloths and blankets can be suffocation hazards, do not place near your child while they are sleeping, and make sure to supervise your children while they are being use
There are very specific regulations in place for children's sleepwear: must be flame resistant or tight fitting, among others. If we sell an item that says "sleepwear" or "pajamas" it will meet the US CPSC's sleepwear requirements for ages 9 months to 14 years.